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The original item was published from 1/10/2023 10:44:23 AM to 2/8/2023 10:38:26 AM.

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Posted on: January 10, 2023

[ARCHIVED] Reminder for City of Danville Utility Customers


 Reminder for City of Danville Utility Customers

The City of Danville offers several different payment options. One of the options available is to pay with a debit or credit card. Customers should be aware that this payment option takes 24 hours, or until the next business day, to be applied to your utility account.  This is very important to keep in mind when making a payment near, or around the time of delinquent shut-offs. 

If you are making a past due payment, please contact the Water Office by calling 859-238-1200 and choose options 1 and 1, to ensure that the payment has been credited to your utility account to avoid a disruption of service due to delinquent shut-off.   We would also like to remind customers that all utility accounts have a payment due the 10th of each month.  

utility (2)If utility payments are provided by the customer via online payment, reconnect fees must be included before a customer is turned back on.  The reconnect fees can also be paid in person separately but must be accounted for before the service can be provided.  Any questions regarding utility accounts should be directed to the City of Danville Water Department at 859-238-1200 (select option 1 for Utilities and 1 to speak with a representative), or visit City Hall Monday - Friday, 8:30 a.m. - 5:00 p.m.

Cash or check payments can also be made at the convenient Farmers National Bank branch locations in Perryville and Junction City at no additional charge. Please allow for at least 24 hours, or one business day, for these payments to be applied to your utility account. Please contact the City of Danville Water Department if you have questions about your utility bills.

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