I'm on vacation or not available that day. Whom do I call?

In most cases, it will not be necessary for anyone to be home. The majority of the work will take place near the street in the meter box. If you have any questions or concerns, contact the utility billing department at 859-238-1200.

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1. Why is my water meter being replaced?
2. Does this mean my bill will be increasing?
3. When will this work be performed?
4. How will this affect my service?
5. How long will it take?
6. How do I know who is authorized to do the work?
7. I'm on vacation or not available that day. Whom do I call?
8. Why was I not able to turn on my water after the meter was installed?
9. Is there any special care or maintenance that I need to do to my new meter?
10. If I own a business will my water be turned back on immediately?
11. I still have questions, where can I get additional information?