- To provide the residents, emergency personnel, and all who pass through Boyle County the highest level of care in the most expedient manner.
- To serve as the communication link between the citizen and public safety agencies.
- To provide quick and accurate notification to the appropriate public safety services needed.
- In carrying out our mission, we recognize that service is our one and only product and we share a common, ongoing goal to provide it at the most superior level possible.
- We dedicate ourselves to work in partnership with the community to fight crime, reduce fear, and improve the quality of life in our neighborhoods.
- We will treat citizens, responders, and each other with the utmost respect and professionalism; as we would want our families treated in times of need.